Services

Customer Service

Responsibilities
Standard Product Order Processing
Price and Availability
Order Modifications
Order Expedite
Product Substitution
Invoice Questions
Distributor Referrals
Return Material Authorization (RMA) Management

Contact our Tustin, CA Team

Hours of Operation
6:00 AM – 5:00 PM Pacific Time

Products
Engineered Piping (PROGEF Standard, PROGEF Natural, SYGEF PVDF)
Valves and Actuation
Instrumentation
Heat Exchangers

Customer Service Manager
Julie Malizia
Direct Phone: (714) 368-4232
Direct Fax: (714) 368-4233
Email: julie.malizia@georgfischer.com

Customer Service Representatives
Veronica Duran
Direct Phone: (714) 368-4144
Direct Fax: (714) 368-4145
Email: veronica.duran@georgfischer.com

Kent Montgomery
Direct Phone: (714) 368-4146
Direct Fax: (714) 368-4147
Email: kent.montgomery@georgfischer.com

Paul Perez
Direct Phone: (714) 368-4148
Direct Fax: (714) 368-4149
Email: paul.perez@georgfischer.com

Contact our Little Rock, AR Team

Hours of Operation
8:00 AM – 5:00 PM Central Time

Products
PPro-Seal
Waste Piping
Containment Piping
Vinyl Piping

Customer Service Manager
Amanda Rambo
Direct Phone: (501) 490-7186
Direct Fax: (501) 490-7100
Email: amanda.rambo@georgfischer.com

Customer Service Representatives
Shirley Green
Direct Phone: (501) 490-7148
Direct Fax: (501) 325-7556
Email: shirley.green@georgfischer.com

Misty White
Direct Phone: (501) 490-7130
Direct Fax: (501) 421-5171
Email: misty.white@georgfischer.com

International Inside Sales
Christine Nelson
Direct Phone: (501) 490-7167
Direct Fax: (501) 421-0244
Email: christine.nelson@georgfischer.com


Returns

Complete the appropriate form below and contact Customer Service


Technical Service

Hours of Operation
6:00 AM – 5:00 PM Pacific Time

Responsibilities
Chemical Resistance
Product Selection by Application or Specification
Installation Assistance
Calibration Assistance
General Troubleshooting
Field Failure Management

Technical Service Manager
Dave Vollaire
Direct Phone: (714) 368-4162
Direct Fax: (714) 268-4163
Email: dave.vollaire@georgfischer.com

Senior Technical Service Representative
Gilbert Cervantes
Direct Phone: (714) 368-4164
Direct Fax: (714) 368-4165
Email: gilbert.cervantes@georgfischer.com

Technical Service Representatives
Paul Bell
Direct Phone: (714) 368-4666
Direct Fax: (714) 368-4667
Email: paul.bell@georgfischer.com

Dan Oshaben
Direct Phone: (714) 368-4668
Direct Fax: (714) 368-4669
Email: daniel.oshaben@georgfischer.com

Machine Service

Hours of Operation
6:00 AM – 4:00 PM Pacific Time
24 Hour Emergency Hotline: (714) 313-9548

Commercial Responsibilities
Fusion Machine and Accessory Order Processing
Price and Availability
Order Modifications
Order Expedite
Invoicing Questions
Machine Service Quotations and Scheduling
Machine Rental Management

Bob Tedder
Direct Phone: (714) 368-4280
Direct Fax: (714) 731-9056
Email: bob.tedder@georgfischer.com

Technical Responsibilities
Specifications
Calibration
Troubleshooting
Machine Repairs
Fusion Training Programs and Certifications

Mario Navarro
Direct Phone: (714) 731-4284
Direct Fax: (714) 731-9056
Mobile: (714) 313-9548
Email: mario.navarro@georgfischer.com



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Georg Fischer LLC
2882 Dow Avenue, Tustin, CA 92780-7258 USA,
Phone (714) 731-8800, Toll Free (800) 854-4090, Fax (714) 731-6201

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